Submit customer identity proofs and show reviewed limits
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# Customer identity verification
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Task [SXCHNGE #48](https://git.sendico.io/tech/sxchnge/issues/48), following
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[sign-up Facts intake](signup-facts.md). Platform implementation:
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[Sendico #2885](https://git.sendico.io/tech/sendico/issues/2885).
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## Customer flow
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Sign-up still creates a basic account and submits its initial name/email/customer
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reference as immutable facts. Email verification and login remain independent of
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identity proof collection. After the first authenticated login in an app session,
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an unverified customer is offered verification and can choose **Keep basic
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limits**. An unavailable optional identity dependency does not prevent login.
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**Accounts → Identity verification**, **Limits**, and the existing identity
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navigation let the customer return later.
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The customer supplies their full legal name, date of birth (YYYY-MM-DD), country
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of residence, an ID document photo and a selfie holding that same document. The
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backend supplies the authenticated customer's email and reference. The client
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cannot choose a platform subject, organization, source principal, review status
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or limits profile. JPEG/PNG photos must decode, be at least 600×600, at most
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40 megapixels and no larger than 10 MiB each. Sendico also enforces its existing
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configured evidence cap, MIME/extension rules and submission rate limits.
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Unsent fields and photos stay in memory, survive retryable errors and are cleared
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on successful submission, discard or page disposal. Previews leave Flutter's
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image cache on exit/replacement. Profile edits or photo replacements create a
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new request key; unchanged retries retain their key. Draft loss requires an
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explicit discard choice. No sensitive extras enter browser history or analytics.
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A successful submission means **pending staff review**. Corrections permit a new
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submission; rejection retains basic access and the existing support route. A
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recorded approval with an unfinished limits assignment is shown as **Limits
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upgrade pending**, rather than verified. Refresh fetches the real reviewed state
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and the authoritative limits. Production uses no simulated KYC review controls
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or illustrative limit amounts. Demo mode remains separately simulated.
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## Boundaries and contracts
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The authenticated local routes are `GET/POST /accounts/identity` and
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`GET /accounts/limits`, under the configured API mount. Multipart POST fields are
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`profile` (JSON), `document`, `selfie`, and `idempotencyKey`. A customer ID is
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always resolved from the full authenticated session. Pending-login tokens do not
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provide account access. Browser and native requests both carry the access token;
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browser refresh cookies remain an auth concern.
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The existing `signup_facts` binding resolves each local customer to one independent
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Sendico subject. A conditional unique `(namespace, subjectRef)` index prevents
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binding the same provider subject to two customers. Empty registration claims
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are excluded. Existing duplicates cause bootstrap to fail and require controlled
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reconciliation; the application never guesses a replacement subject. Credential
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rotation must retain the configured source account.
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The Sendico adapter exclusively uses public HTTP:
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- `GET/POST /identity_facts/{organization}/proofs/{subject}`;
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- `GET /identity_facts/{organization}/proofs/{subject}/limits`.
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Adapter DTOs and mappers remain separate from local models and local HTTP DTOs.
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There are no Sendico database, gRPC, bus or sibling-module imports in SXCHNGE.
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Provider organization/source settings remain in the adapter configuration.
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Uploads have a bounded 60-second upstream timeout and redirects are rejected.
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Upstream error bodies and photo bytes are never logged. Rate-limit responses
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retain typed recovery. Registration's existing non-idempotent reconciliation
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rules are unchanged.
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Visible policy entries retain exact decimal strings, currency, group labels and
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per-operation minimum/maximum, day and month slots. Usage is not invented for
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per-operation slots. The backend owns the effective policy and remaining
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capacity. The existing wallet remains a simulated service; this contribution
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connects identity and visible limits, not real money movement. Future money
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adapters must use the platform-owned customer account resource and authoritative
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Limits reservation path, not a browser-selected policy or displayed balance.
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## Review and rollout
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Staff work in the existing **Sendico backoffice → KYC → Identity proof review**.
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The platform stores private proofs, immutable profile assertions, review history
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and the reviewed limits assignment. See the platform's
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`docs/customer-identity-proofs.md` for authorization, retry and retention details.
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Deploy Sendico Product/provider, Backoffice, Limits and backoffice frontend
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changes together before enabling the new SXCHNGE frontend/backend adapters.
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Existing `api.sendico` settings are reused. The integration account needs
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organization read/update access. The platform's existing evidence/storage,
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cleanup, discovery and limits configuration must be provisioned. Its ACCOUNT
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default for SXCHNGE must be the existing unverified profile, and the existing
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verified profile and personal-account visible view must be active. No new runtime
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configuration parameters or live submissions are introduced by this work.
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Merge SXCHNGE sign-up Facts PR #47 before this task's branch. Deploy the Sendico
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identity-proofs PR before using this flow. The platform change reuses the Limits
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assignment contract being developed in Sendico #2884; its PR documents the shared
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scope and merge order. No merge or deployment is automatic.
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## UX, measurement and validation
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Existing KYC journey events measure preparation, selection, accepted submission,
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status reads, retries, abandonment and latency. Profile contents, filenames,
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photo bytes and credentials are excluded. Submission success is an intake
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outcome, not proof of approval. Pending asynchronous staff review is not counted
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as customer abandonment. A resumed route starts a new client attempt; immutable
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submission IDs deduplicate backend business outcomes.
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Authoritative completion is the staff decision plus the Limits assignment
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receipt for that submission. Backend IDs correlate these records without becoming
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metric labels. Existing identity request counters/histograms distinguish accepted,
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invalid, denied, conflict, rate-limited and unavailable operations and include
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actual authorization/I/O duration. Client analytics still defaults to the
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existing in-memory sink; retained cross-device analytics depends on deployment.
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Review covers optional onboarding, later account navigation, editable profile,
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readable ID/selfie guidance, disabled actions, error/session recovery, input
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preservation, correction/rejection/pending/approval, exact monetary presentation,
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EN/RU at narrow widths and large text, keyboard access and private-image cache
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eviction. Tests use synthetic data, local HTTP servers and disposable MongoDB.
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No live ID documents, live email, production review or deployment were exercised.
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Full validation commands and final PR links are recorded in `implementation.md`
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and the task.
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@@ -883,3 +883,32 @@ parallelism resolved that infrastructure contention. The next full run exposed
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the new locale fixture disposal error noted above; the corrected final run
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passed, including EN/RU support states and verification recovery. No checks were
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weakened or unrelated work changed.
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## Customer identity verification — task #48
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[Implementation and rollout](identity-verification.md) adds optional verification
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on authenticated onboarding and later from the account: legal profile, ID photo
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and selfie holding the same ID. Real adapters replace demo KYC/limits in backend
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mode. Sendico's existing backoffice owns decisions and the reviewed Limits profile;
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SXCHNGE has no local tenancy, roles or policy engine. Provider-subject uniqueness,
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private bounded uploads, stable retries, exact decimal policy projections and
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explicit upgrade-pending feedback are included. The unrelated notifications
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runtime configuration is excluded.
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The implementation requires Sendico #2885 and follows sign-up Facts PR #47.
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Validation and delivery links are recorded below after the final checks.
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Completion review covered the full backend and frontend contribution, including
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subject ownership, private uploads, idempotent retries, session changes, exact
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limits, DTO/mapper/service/model/provider boundaries, and the UX/measurement
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checklists. Review fixes included duplicate-binding error classification,
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upgrade-pending feedback, bounded response timeouts and stale-session protection.
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Final validation passed: `GOFLAGS=-p=1 make test` (all backend race tests and all
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frontend suites; 79 app tests), `make lint-backend`, changed-Dart formatting,
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and `flutter analyze` in the app and shared KYC package. Focused KYC adapter and
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onboarding tests passed (20 tests), as did focused Go identity/provider/HTTP
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checks. An initial parallel run hit the existing Testcontainers reaper deadline;
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serial Go package execution resolved local Docker contention without weakening
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checks. No optional security scan, live customer proof, email, production
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approval, deployment or merge was performed. Generated outputs remain ignored.
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@@ -175,3 +175,8 @@ The EN/RU error state is exercised at a 390px viewport with 1.5x text scaling;
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existing keyboard regression tests and a code review of the live-region semantics
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cover the unchanged controls. No manual browser or screen-reader walkthrough
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against a live Sendico deployment was performed.
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The initial sign-up assertion remains a separate immutable submission. Optional
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profile/ID/selfie collection, later account uploads and reviewed limits are now
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covered by [Customer identity verification](identity-verification.md), task #48.
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Proofs are not required to activate or log into a basic account.
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@@ -2,6 +2,11 @@
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Task [#20](https://git.sendico.io/tech/sxchnge/issues/20). Plan recorded before implementation.
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> This original demo plan is retained as design history. Production identity
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> uploads, staff review and authoritative limits are implemented by task #48;
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> see [Customer identity verification](../identity-verification.md). Demo behavior
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> below applies only when the backend adapters are not selected.
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## User outcome and scope
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Understand current access, decide whether higher limits are useful, and submit two
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