diff --git a/api/billing/documents/internal/service/documents/service.go b/api/billing/documents/internal/service/documents/service.go
index 5d9f9e69..e3320886 100644
--- a/api/billing/documents/internal/service/documents/service.go
+++ b/api/billing/documents/internal/service/documents/service.go
@@ -4,7 +4,6 @@ import (
 	"context"
 	"crypto/sha256"
 	"encoding/hex"
-	"errors"
 	"fmt"
 	"path/filepath"
 	"strings"
@@ -148,18 +147,17 @@ func (s *Service) Shutdown() {
 
 func (s *Service) BatchResolveDocuments(ctx context.Context, req *documentsv1.BatchResolveDocumentsRequest) (resp *documentsv1.BatchResolveDocumentsResponse, err error) {
 	start := time.Now()
-
-	var paymentRefs []string
+	paymentRefs := 0
 	if req != nil {
-		paymentRefs = req.GetPaymentRefs()
+		paymentRefs = len(req.GetPaymentRefs())
 	}
 
-	logger := s.logger.With(zap.Int("payment_refs", len(paymentRefs)))
+	logger := s.logger.With(zap.Int("payment_refs", paymentRefs))
 
 	defer func() {
 		statusLabel := statusFromError(err)
 		observeRequest("batch_resolve", documentsv1.DocumentType_DOCUMENT_TYPE_UNSPECIFIED, statusLabel, time.Since(start))
-		observeBatchSize(len(paymentRefs))
+		observeBatchSize(paymentRefs)
 
 		itemsCount := 0
 		if resp != nil {
@@ -181,80 +179,16 @@ func (s *Service) BatchResolveDocuments(ctx context.Context, req *documentsv1.Ba
 		logger.Info("BatchResolveDocuments finished", fields...)
 	}()
 
-	if len(paymentRefs) == 0 {
-		resp = &documentsv1.BatchResolveDocumentsResponse{}
+	_ = ctx
+	err = status.Error(codes.Unimplemented, "payment-level document flow removed; use GetOperationDocument")
 
-		return resp, nil
-	}
-
-	if s.storage == nil {
-		err = status.Error(codes.Unavailable, errStorageUnavailable.Error())
-
-		return nil, err
-	}
-
-	refs := make([]string, 0, len(paymentRefs))
-	for _, ref := range paymentRefs {
-		clean := strings.TrimSpace(ref)
-
-		if clean == "" {
-			continue
-		}
-
-		refs = append(refs, clean)
-	}
-
-	if len(refs) == 0 {
-		resp = &documentsv1.BatchResolveDocumentsResponse{}
-
-		return resp, nil
-	}
-
-	records, err := s.storage.Documents().ListByPaymentRefs(ctx, refs)
-	if err != nil {
-		return nil, status.Error(codes.Internal, err.Error())
-	}
-
-	recordByRef := map[string]*model.DocumentRecord{}
-
-	for _, record := range records {
-		if record == nil {
-			continue
-		}
-
-		recordByRef[record.PaymentRef] = record
-	}
-
-	items := make([]*documentsv1.DocumentMeta, 0, len(refs))
-	for _, ref := range refs {
-		meta := &documentsv1.DocumentMeta{PaymentRef: ref}
-		if record := recordByRef[ref]; record != nil {
-			record.Normalize()
-
-			available := []model.DocumentType{model.DocumentTypeAct}
-
-			ready := make([]model.DocumentType, 0, 1)
-			if path, ok := record.StoragePaths[model.DocumentTypeAct]; ok && path != "" {
-				ready = append(ready, model.DocumentTypeAct)
-			}
-
-			meta.AvailableTypes = toProtoTypes(available)
-			meta.ReadyTypes = toProtoTypes(ready)
-		}
-
-		items = append(items, meta)
-	}
-
-	resp = &documentsv1.BatchResolveDocumentsResponse{Items: items}
-
-	return resp, nil
+	return nil, err
 }
 
 func (s *Service) GetDocument(ctx context.Context, req *documentsv1.GetDocumentRequest) (resp *documentsv1.GetDocumentResponse, err error) {
 	start := time.Now()
 	docType := documentsv1.DocumentType_DOCUMENT_TYPE_UNSPECIFIED
 	paymentRef := ""
-
 	if req != nil {
 		docType = req.GetType()
 		paymentRef = strings.TrimSpace(req.GetPaymentRef())
@@ -293,92 +227,94 @@ func (s *Service) GetDocument(ctx context.Context, req *documentsv1.GetDocumentR
 		logger.Info("GetDocument finished", fields...)
 	}()
 
-	if paymentRef == "" {
-		err = status.Error(codes.InvalidArgument, "payment_ref is required")
+	_ = ctx
+	err = status.Error(codes.Unimplemented, "payment-level document flow removed; use GetOperationDocument")
 
-		return nil, err
+	return nil, err
+}
+
+func (s *Service) GetOperationDocument(_ context.Context, req *documentsv1.GetOperationDocumentRequest) (resp *documentsv1.GetDocumentResponse, err error) {
+	start := time.Now()
+	organizationRef := ""
+	gatewayService := ""
+	operationRef := ""
+
+	if req != nil {
+		organizationRef = strings.TrimSpace(req.GetOrganizationRef())
+		gatewayService = strings.TrimSpace(req.GetGatewayService())
+		operationRef = strings.TrimSpace(req.GetOperationRef())
 	}
 
-	if docType == documentsv1.DocumentType_DOCUMENT_TYPE_UNSPECIFIED {
-		err = status.Error(codes.InvalidArgument, "document type is required")
+	logger := s.logger.With(
+		zap.String("organization_ref", organizationRef),
+		zap.String("gateway_service", gatewayService),
+		zap.String("operation_ref", operationRef),
+	)
 
-		return nil, err
-	}
+	defer func() {
+		statusLabel := statusFromError(err)
+		docType := documentsv1.DocumentType_DOCUMENT_TYPE_UNSPECIFIED
+		observeRequest("get_operation_document", docType, statusLabel, time.Since(start))
 
-	if s.storage == nil {
-		err = status.Error(codes.Unavailable, errStorageUnavailable.Error())
-
-		return nil, err
-	}
-
-	if s.docStore == nil {
-		err = status.Error(codes.Unavailable, errDocStoreUnavailable.Error())
-
-		return nil, err
-	}
-
-	if s.template == nil {
-		err = status.Error(codes.FailedPrecondition, errTemplateUnavailable.Error())
-
-		return nil, err
-	}
-
-	record, err := s.storage.Documents().GetByPaymentRef(ctx, paymentRef)
-	if err != nil {
-		if errors.Is(err, storage.ErrDocumentNotFound) {
-			return nil, status.Error(codes.NotFound, "document record not found")
+		if resp != nil {
+			observeDocumentBytes(docType, len(resp.GetContent()))
 		}
 
-		return nil, status.Error(codes.Internal, err.Error())
-	}
-
-	record.Normalize()
-
-	targetType := model.DocumentTypeFromProto(docType)
-
-	if docType != documentsv1.DocumentType_DOCUMENT_TYPE_ACT {
-		return nil, status.Error(codes.Unimplemented, "document type not implemented")
-	}
-
-	if path, ok := record.StoragePaths[targetType]; ok && path != "" {
-		content, loadErr := s.docStore.Load(ctx, path)
-		if loadErr != nil {
-			return nil, status.Error(codes.Internal, loadErr.Error())
+		contentBytes := 0
+		if resp != nil {
+			contentBytes = len(resp.GetContent())
 		}
 
-		return &documentsv1.GetDocumentResponse{
-			Content:  content,
-			Filename: documentFilename(docType, paymentRef),
-			MimeType: "application/pdf",
-		}, nil
+		fields := []zap.Field{
+			zap.String("status", statusLabel),
+			zap.Duration("duration", time.Since(start)),
+			zap.Int("content_bytes", contentBytes),
+		}
+
+		if err != nil {
+			logger.Warn("GetOperationDocument failed", append(fields, zap.Error(err))...)
+
+			return
+		}
+
+		logger.Info("GetOperationDocument finished", fields...)
+	}()
+
+	if req == nil {
+		err = status.Error(codes.InvalidArgument, "request is required")
+
+		return nil, err
 	}
 
-	content, hash, genErr := s.generateActPDF(record.Snapshot)
+	if organizationRef == "" {
+		err = status.Error(codes.InvalidArgument, "organization_ref is required")
+
+		return nil, err
+	}
+
+	if gatewayService == "" {
+		err = status.Error(codes.InvalidArgument, "gateway_service is required")
+
+		return nil, err
+	}
+
+	if operationRef == "" {
+		err = status.Error(codes.InvalidArgument, "operation_ref is required")
+
+		return nil, err
+	}
+
+	snapshot := operationSnapshotFromRequest(req)
+	content, _, genErr := s.generateOperationPDF(snapshot)
 	if genErr != nil {
-		logger.Warn("Failed to generate document", zap.Error(genErr))
+		err = status.Error(codes.Internal, genErr.Error())
 
-		return nil, status.Error(codes.Internal, genErr.Error())
-	}
-
-	path := documentStoragePath(paymentRef, docType)
-	if saveErr := s.docStore.Save(ctx, path, content); saveErr != nil {
-		logger.Warn("Failed to store document", zap.Error(saveErr))
-
-		return nil, status.Error(codes.Internal, saveErr.Error())
-	}
-
-	record.StoragePaths[targetType] = path
-	record.Hashes[targetType] = hash
-
-	if updateErr := s.storage.Documents().Update(ctx, record); updateErr != nil {
-		logger.Warn("Failed to update document record", zap.Error(updateErr))
-
-		return nil, status.Error(codes.Internal, updateErr.Error())
+		return nil, err
 	}
 
 	resp = &documentsv1.GetDocumentResponse{
 		Content:  content,
-		Filename: documentFilename(docType, paymentRef),
+		Filename: operationDocumentFilename(operationRef),
 		MimeType: "application/pdf",
 	}
 
@@ -392,7 +328,7 @@ func (s *Service) startDiscoveryAnnouncer() {
 
 	announce := discovery.Announcement{
 		Service:    mservice.BillingDocuments,
-		Operations: []string{discovery.OperationDocumentsBatchResolve, discovery.OperationDocumentsGet},
+		Operations: []string{discovery.OperationDocumentsGet},
 		InvokeURI:  s.invokeURI,
 		Version:    appversion.Create().Short(),
 	}
@@ -418,10 +354,19 @@ func (s *Service) generateActPDF(snapshot model.ActSnapshot) ([]byte, string, er
 		return nil, "", err
 	}
 
+	return s.renderPDFWithIntegrity(blocks)
+}
+
+func (s *Service) generateOperationPDF(snapshot operationSnapshot) ([]byte, string, error) {
+	return s.renderPDFWithIntegrity(buildOperationBlocks(snapshot))
+}
+
+func (s *Service) renderPDFWithIntegrity(blocks []renderer.Block) ([]byte, string, error) {
 	generated := renderer.Renderer{
 		Issuer:        s.config.Issuer,
 		OwnerPassword: s.config.Protection.OwnerPassword,
 	}
+
 	placeholder := strings.Repeat("0", 64)
 
 	firstPass, err := generated.Render(blocks, placeholder)
@@ -440,6 +385,157 @@ func (s *Service) generateActPDF(snapshot model.ActSnapshot) ([]byte, string, er
 	return finalBytes, footerHex, nil
 }
 
+type operationSnapshot struct {
+	OrganizationRef string
+	GatewayService  string
+	OperationRef    string
+	PaymentRef      string
+	OperationCode   string
+	OperationLabel  string
+	OperationState  string
+	FailureCode     string
+	FailureReason   string
+	Amount          string
+	Currency        string
+	StartedAt       time.Time
+	CompletedAt     time.Time
+}
+
+func operationSnapshotFromRequest(req *documentsv1.GetOperationDocumentRequest) operationSnapshot {
+	snapshot := operationSnapshot{
+		OrganizationRef: strings.TrimSpace(req.GetOrganizationRef()),
+		GatewayService:  strings.TrimSpace(req.GetGatewayService()),
+		OperationRef:    strings.TrimSpace(req.GetOperationRef()),
+		PaymentRef:      strings.TrimSpace(req.GetPaymentRef()),
+		OperationCode:   strings.TrimSpace(req.GetOperationCode()),
+		OperationLabel:  strings.TrimSpace(req.GetOperationLabel()),
+		OperationState:  strings.TrimSpace(req.GetOperationState()),
+		FailureCode:     strings.TrimSpace(req.GetFailureCode()),
+		FailureReason:   strings.TrimSpace(req.GetFailureReason()),
+		Amount:          strings.TrimSpace(req.GetAmount()),
+		Currency:        strings.TrimSpace(req.GetCurrency()),
+	}
+
+	if ts := req.GetStartedAtUnixMs(); ts > 0 {
+		snapshot.StartedAt = time.UnixMilli(ts).UTC()
+	}
+	if ts := req.GetCompletedAtUnixMs(); ts > 0 {
+		snapshot.CompletedAt = time.UnixMilli(ts).UTC()
+	}
+
+	return snapshot
+}
+
+func buildOperationBlocks(snapshot operationSnapshot) []renderer.Block {
+	rows := [][]string{
+		{"Organization", snapshot.OrganizationRef},
+		{"Gateway Service", snapshot.GatewayService},
+		{"Operation Ref", snapshot.OperationRef},
+		{"Payment Ref", safeValue(snapshot.PaymentRef)},
+		{"Code", safeValue(snapshot.OperationCode)},
+		{"State", safeValue(snapshot.OperationState)},
+		{"Label", safeValue(snapshot.OperationLabel)},
+		{"Started At (UTC)", formatSnapshotTime(snapshot.StartedAt)},
+		{"Completed At (UTC)", formatSnapshotTime(snapshot.CompletedAt)},
+	}
+	if snapshot.Amount != "" || snapshot.Currency != "" {
+		rows = append(rows, []string{"Amount", strings.TrimSpace(strings.TrimSpace(snapshot.Amount) + " " + strings.TrimSpace(snapshot.Currency))})
+	}
+
+	blocks := []renderer.Block{
+		{
+			Tag:   renderer.TagTitle,
+			Lines: []string{"OPERATION BILLING DOCUMENT"},
+		},
+		{
+			Tag:   renderer.TagSubtitle,
+			Lines: []string{"Gateway operation statement"},
+		},
+		{
+			Tag: renderer.TagMeta,
+			Lines: []string{
+				"Document Type: Operation",
+			},
+		},
+		{
+			Tag:   renderer.TagSection,
+			Lines: []string{"OPERATION DETAILS"},
+		},
+		{
+			Tag:  renderer.TagKV,
+			Rows: rows,
+		},
+	}
+
+	if snapshot.FailureCode != "" || snapshot.FailureReason != "" {
+		blocks = append(blocks,
+			renderer.Block{Tag: renderer.TagSection, Lines: []string{"FAILURE DETAILS"}},
+			renderer.Block{
+				Tag: renderer.TagKV,
+				Rows: [][]string{
+					{"Failure Code", safeValue(snapshot.FailureCode)},
+					{"Failure Reason", safeValue(snapshot.FailureReason)},
+				},
+			},
+		)
+	}
+
+	return blocks
+}
+
+func formatSnapshotTime(value time.Time) string {
+	if value.IsZero() {
+		return "n/a"
+	}
+
+	return value.UTC().Format(time.RFC3339)
+}
+
+func safeValue(value string) string {
+	trimmed := strings.TrimSpace(value)
+	if trimmed == "" {
+		return "n/a"
+	}
+
+	return trimmed
+}
+
+func operationDocumentFilename(operationRef string) string {
+	clean := sanitizeFilenameComponent(operationRef)
+	if clean == "" {
+		clean = "operation"
+	}
+
+	return fmt.Sprintf("operation_%s.pdf", clean)
+}
+
+func sanitizeFilenameComponent(value string) string {
+	trimmed := strings.TrimSpace(value)
+	if trimmed == "" {
+		return ""
+	}
+
+	var b strings.Builder
+	b.Grow(len(trimmed))
+
+	for _, r := range trimmed {
+		switch {
+		case r >= 'a' && r <= 'z':
+			b.WriteRune(r)
+		case r >= 'A' && r <= 'Z':
+			b.WriteRune(r)
+		case r >= '0' && r <= '9':
+			b.WriteRune(r)
+		case r == '-', r == '_':
+			b.WriteRune(r)
+		default:
+			b.WriteRune('_')
+		}
+	}
+
+	return strings.Trim(b.String(), "_")
+}
+
 func toProtoTypes(types []model.DocumentType) []documentsv1.DocumentType {
 	if len(types) == 0 {
 		return nil
diff --git a/api/billing/documents/internal/service/documents/service_test.go b/api/billing/documents/internal/service/documents/service_test.go
index 18d78b53..4ab5b882 100644
--- a/api/billing/documents/internal/service/documents/service_test.go
+++ b/api/billing/documents/internal/service/documents/service_test.go
@@ -12,6 +12,8 @@ import (
 	"github.com/tech/sendico/billing/documents/storage/model"
 	documentsv1 "github.com/tech/sendico/pkg/proto/billing/documents/v1"
 	"go.uber.org/zap"
+	"google.golang.org/grpc/codes"
+	"google.golang.org/grpc/status"
 )
 
 type stubRepo struct {
@@ -94,9 +96,7 @@ func (s *stubTemplate) Render(_ model.ActSnapshot) ([]renderer.Block, error) {
 	return s.blocks, nil
 }
 
-func TestGetDocument_IdempotentAndHashed(t *testing.T) {
-	ctx := context.Background()
-
+func TestGenerateActPDF_IdempotentAndHashed(t *testing.T) {
 	snapshot := model.ActSnapshot{
 		PaymentID:        "PAY-123",
 		Date:             time.Date(2026, 1, 30, 0, 0, 0, 0, time.UTC),
@@ -105,14 +105,6 @@ func TestGetDocument_IdempotentAndHashed(t *testing.T) {
 		Currency:         "USD",
 	}
 
-	record := &model.DocumentRecord{
-		PaymentRef: "PAY-123",
-		Snapshot:   snapshot,
-	}
-
-	documentsStore := &stubDocumentsStore{record: record}
-	repo := &stubRepo{store: documentsStore}
-	store := newMemDocStore()
 	tmpl := &stubTemplate{
 		blocks: []renderer.Block{
 			{Tag: renderer.TagTitle, Lines: []string{"ACT"}},
@@ -127,62 +119,47 @@ func TestGetDocument_IdempotentAndHashed(t *testing.T) {
 		},
 	}
 
-	svc := NewService(zap.NewNop(), repo, nil,
+	svc := NewService(zap.NewNop(), nil, nil,
 		WithConfig(cfg),
-		WithDocumentStore(store),
 		WithTemplateRenderer(tmpl),
 	)
 
-	resp1, err := svc.GetDocument(ctx, &documentsv1.GetDocumentRequest{
-		PaymentRef: "PAY-123",
-		Type:       documentsv1.DocumentType_DOCUMENT_TYPE_ACT,
-	})
+	pdf1, hash1, err := svc.generateActPDF(snapshot)
 	if err != nil {
-		t.Fatalf("GetDocument first call: %v", err)
+		t.Fatalf("generateActPDF first call: %v", err)
 	}
 
-	if len(resp1.GetContent()) == 0 {
+	if len(pdf1) == 0 {
 		t.Fatalf("expected content on first call")
 	}
 
-	stored := record.Hashes[model.DocumentTypeAct]
-
-	if stored == "" {
-		t.Fatalf("expected stored hash")
+	if hash1 == "" {
+		t.Fatalf("expected non-empty hash on first call")
 	}
 
-	footerHash := extractFooterHash(resp1.GetContent())
+	footerHash := extractFooterHash(pdf1)
 
 	if footerHash == "" {
 		t.Fatalf("expected footer hash in PDF")
 	}
 
-	if stored != footerHash {
-		t.Fatalf("stored hash mismatch: got %s", stored)
+	if hash1 != footerHash {
+		t.Fatalf("stored hash mismatch: got %s", hash1)
 	}
 
-	resp2, err := svc.GetDocument(ctx, &documentsv1.GetDocumentRequest{
-		PaymentRef: "PAY-123",
-		Type:       documentsv1.DocumentType_DOCUMENT_TYPE_ACT,
-	})
+	pdf2, hash2, err := svc.generateActPDF(snapshot)
 	if err != nil {
-		t.Fatalf("GetDocument second call: %v", err)
+		t.Fatalf("generateActPDF second call: %v", err)
 	}
-
-	if !bytes.Equal(resp1.GetContent(), resp2.GetContent()) {
-		t.Fatalf("expected identical PDF bytes on second call")
+	if hash2 == "" {
+		t.Fatalf("expected non-empty hash on second call")
 	}
-
-	if tmpl.calls != 1 {
-		t.Fatalf("expected template to be rendered once, got %d", tmpl.calls)
+	footerHash2 := extractFooterHash(pdf2)
+	if footerHash2 == "" {
+		t.Fatalf("expected footer hash in second PDF")
 	}
-
-	if store.saveCount != 1 {
-		t.Fatalf("expected document save once, got %d", store.saveCount)
-	}
-
-	if store.loadCount == 0 {
-		t.Fatalf("expected document load on second call")
+	if footerHash2 != hash2 {
+		t.Fatalf("second hash mismatch: got=%s want=%s", footerHash2, hash2)
 	}
 }
 
@@ -212,3 +189,48 @@ func extractFooterHash(pdf []byte) string {
 func isHexDigit(b byte) bool {
 	return (b >= '0' && b <= '9') || (b >= 'a' && b <= 'f') || (b >= 'A' && b <= 'F')
 }
+
+func TestGetOperationDocument_GeneratesPDF(t *testing.T) {
+	svc := NewService(zap.NewNop(), nil, nil, WithConfig(Config{
+		Issuer: renderer.Issuer{
+			LegalName: "Sendico Ltd",
+		},
+	}))
+
+	resp, err := svc.GetOperationDocument(context.Background(), &documentsv1.GetOperationDocumentRequest{
+		OrganizationRef: "org-1",
+		GatewayService:  "chain_gateway",
+		OperationRef:    "pay-1:step-1",
+		PaymentRef:      "pay-1",
+		OperationCode:   "crypto.transfer",
+		OperationLabel:  "Outbound transfer",
+		OperationState:  "completed",
+		Amount:          "100.50",
+		Currency:        "USDT",
+		StartedAtUnixMs: time.Date(2026, 3, 4, 10, 0, 0, 0, time.UTC).UnixMilli(),
+	})
+	if err != nil {
+		t.Fatalf("GetOperationDocument failed: %v", err)
+	}
+	if len(resp.GetContent()) == 0 {
+		t.Fatalf("expected non-empty PDF content")
+	}
+	if got, want := resp.GetMimeType(), "application/pdf"; got != want {
+		t.Fatalf("mime_type mismatch: got=%q want=%q", got, want)
+	}
+	if got, want := resp.GetFilename(), "operation_pay-1_step-1.pdf"; got != want {
+		t.Fatalf("filename mismatch: got=%q want=%q", got, want)
+	}
+}
+
+func TestGetOperationDocument_RequiresOperationRef(t *testing.T) {
+	svc := NewService(zap.NewNop(), nil, nil)
+
+	_, err := svc.GetOperationDocument(context.Background(), &documentsv1.GetOperationDocumentRequest{
+		OrganizationRef: "org-1",
+		GatewayService:  "chain_gateway",
+	})
+	if status.Code(err) != codes.InvalidArgument {
+		t.Fatalf("expected InvalidArgument, got=%v err=%v", status.Code(err), err)
+	}
+}
diff --git a/api/edge/bff/internal/server/paymentapiimp/documents.go b/api/edge/bff/internal/server/paymentapiimp/documents.go
index 8496a57c..0aa9c4f6 100644
--- a/api/edge/bff/internal/server/paymentapiimp/documents.go
+++ b/api/edge/bff/internal/server/paymentapiimp/documents.go
@@ -15,6 +15,7 @@ import (
 	"github.com/tech/sendico/pkg/mservice"
 	"github.com/tech/sendico/pkg/mutil/mzap"
 	documentsv1 "github.com/tech/sendico/pkg/proto/billing/documents/v1"
+	connectorv1 "github.com/tech/sendico/pkg/proto/connector/v1"
 	"github.com/tech/sendico/server/interface/api/sresponse"
 	mutil "github.com/tech/sendico/server/internal/mutil/param"
 	"go.mongodb.org/mongo-driver/v2/bson"
@@ -23,43 +24,90 @@ import (
 	"google.golang.org/grpc/codes"
 	"google.golang.org/grpc/credentials/insecure"
 	"google.golang.org/grpc/status"
+	"google.golang.org/protobuf/types/known/structpb"
 )
 
 const (
 	documentsServiceName  = "BILLING_DOCUMENTS"
 	documentsOperationGet = discovery.OperationDocumentsGet
-	documentsDialTimeout  = 5 * time.Second
 	documentsCallTimeout  = 10 * time.Second
+	gatewayCallTimeout    = 10 * time.Second
 )
 
-func (a *PaymentAPI) getActDocument(r *http.Request, account *model.Account, _ *sresponse.TokenData) http.HandlerFunc {
+var allowedOperationGatewayServices = map[mservice.Type]struct{}{
+	mservice.ChainGateway:   {},
+	mservice.TronGateway:    {},
+	mservice.MntxGateway:    {},
+	mservice.PaymentGateway: {},
+	mservice.TgSettle:       {},
+}
+
+func (a *PaymentAPI) getOperationDocument(r *http.Request, account *model.Account, _ *sresponse.TokenData) http.HandlerFunc {
+	orgRef, denied := a.authorizeDocumentDownload(r, account)
+	if denied != nil {
+		return denied
+	}
+
+	query := r.URL.Query()
+	gatewayService := normalizeGatewayService(query.Get("gateway_service"))
+	if gatewayService == "" {
+		return response.BadRequest(a.logger, a.Name(), "missing_parameter", "gateway_service is required")
+	}
+	if _, ok := allowedOperationGatewayServices[gatewayService]; !ok {
+		return response.BadRequest(a.logger, a.Name(), "invalid_parameter", "unsupported gateway_service")
+	}
+
+	operationRef := strings.TrimSpace(query.Get("operation_ref"))
+	if operationRef == "" {
+		return response.BadRequest(a.logger, a.Name(), "missing_parameter", "operation_ref is required")
+	}
+
+	service, gateway, h := a.resolveOperationDocumentDeps(r.Context(), gatewayService)
+	if h != nil {
+		return h
+	}
+
+	op, err := a.fetchGatewayOperation(r.Context(), gateway.InvokeURI, operationRef)
+	if err != nil {
+		a.logger.Warn("Failed to fetch gateway operation for document generation", zap.Error(err), mzap.ObjRef("organization_ref", orgRef), zap.String("gateway_service", string(gatewayService)), zap.String("operation_ref", operationRef))
+		return documentErrorResponse(a.logger, a.Name(), err)
+	}
+
+	req := operationDocumentRequest(orgRef.Hex(), gatewayService, operationRef, op)
+
+	docResp, err := a.fetchOperationDocument(r.Context(), service.InvokeURI, req)
+	if err != nil {
+		a.logger.Warn("Failed to fetch operation document", zap.Error(err), mzap.ObjRef("organization_ref", orgRef), zap.String("gateway_service", string(gatewayService)), zap.String("operation_ref", operationRef))
+		return documentErrorResponse(a.logger, a.Name(), err)
+	}
+
+	return operationDocumentResponse(a.logger, a.Name(), docResp, fmt.Sprintf("operation_%s.pdf", sanitizeFilenameComponent(operationRef)))
+}
+
+func (a *PaymentAPI) authorizeDocumentDownload(r *http.Request, account *model.Account) (bson.ObjectID, http.HandlerFunc) {
 	orgRef, err := a.oph.GetRef(r)
 	if err != nil {
 		a.logger.Warn("Failed to parse organization reference for document request", zap.Error(err), mutil.PLog(a.oph, r))
-		return response.BadReference(a.logger, a.Name(), a.oph.Name(), a.oph.GetID(r), err)
+		return bson.NilObjectID, response.BadReference(a.logger, a.Name(), a.oph.Name(), a.oph.GetID(r), err)
 	}
 
 	ctx := r.Context()
 	allowed, err := a.enf.Enforce(ctx, a.permissionRef, account.ID, orgRef, bson.NilObjectID, model.ActionRead)
 	if err != nil {
 		a.logger.Warn("Failed to check payments access permissions", zap.Error(err), mutil.PLog(a.oph, r))
-		return response.Auto(a.logger, a.Name(), err)
+		return bson.NilObjectID, response.Auto(a.logger, a.Name(), err)
 	}
 	if !allowed {
-		a.logger.Debug("Access denied when downloading act", mutil.PLog(a.oph, r))
-		return response.AccessDenied(a.logger, a.Name(), "payments read permission denied")
+		a.logger.Debug("Access denied when downloading document", mutil.PLog(a.oph, r))
+		return bson.NilObjectID, response.AccessDenied(a.logger, a.Name(), "payments read permission denied")
 	}
 
-	paymentRef := strings.TrimSpace(r.URL.Query().Get("payment_ref"))
-	if paymentRef == "" {
-		paymentRef = strings.TrimSpace(r.URL.Query().Get("paymentRef"))
-	}
-	if paymentRef == "" {
-		return response.BadRequest(a.logger, a.Name(), "missing_parameter", "payment_ref is required")
-	}
+	return orgRef, nil
+}
 
+func (a *PaymentAPI) resolveOperationDocumentDeps(ctx context.Context, gatewayService mservice.Type) (*discovery.ServiceSummary, *discovery.GatewaySummary, http.HandlerFunc) {
 	if a.discovery == nil {
-		return response.Error(a.logger, a.Name(), http.StatusServiceUnavailable, "service_unavailable", "discovery client is not configured")
+		return nil, nil, response.Error(a.logger, a.Name(), http.StatusServiceUnavailable, "service_unavailable", "discovery client is not configured")
 	}
 
 	lookupCtx, cancel := context.WithTimeout(ctx, discoveryLookupTimeout)
@@ -68,27 +116,35 @@ func (a *PaymentAPI) getActDocument(r *http.Request, account *model.Account, _ *
 	lookupResp, err := a.discovery.Lookup(lookupCtx)
 	if err != nil {
 		a.logger.Warn("Failed to lookup discovery registry", zap.Error(err))
-		return response.Auto(a.logger, a.Name(), err)
+		return nil, nil, response.Auto(a.logger, a.Name(), err)
 	}
 
 	service := findDocumentsService(lookupResp.Services)
 	if service == nil {
-		return response.Error(a.logger, a.Name(), http.StatusServiceUnavailable, "service_unavailable", "billing documents service unavailable")
+		return nil, nil, response.Error(a.logger, a.Name(), http.StatusServiceUnavailable, "service_unavailable", "billing documents service unavailable")
 	}
 
-	docResp, err := a.fetchActDocument(ctx, service.InvokeURI, paymentRef)
-	if err != nil {
-		a.logger.Warn("Failed to fetch act document", zap.Error(err), mzap.ObjRef("organization_ref", orgRef))
-		return documentErrorResponse(a.logger, a.Name(), err)
+	gateway := findGatewayForService(lookupResp.Gateways, gatewayService)
+	if gateway == nil {
+		return nil, nil, response.Error(a.logger, a.Name(), http.StatusServiceUnavailable, "service_unavailable", "gateway service unavailable")
 	}
-	if len(docResp.GetContent()) == 0 {
-		return response.Error(a.logger, a.Name(), http.StatusInternalServerError, "empty_document", "document service returned empty payload")
+
+	return service, gateway, nil
+}
+
+func operationDocumentResponse(logger mlogger.Logger, source mservice.Type, docResp *documentsv1.GetDocumentResponse, fallbackFilename string) http.HandlerFunc {
+	if docResp == nil || len(docResp.GetContent()) == 0 {
+		return response.Error(logger, source, http.StatusInternalServerError, "empty_document", "document service returned empty payload")
 	}
 
 	filename := strings.TrimSpace(docResp.GetFilename())
 	if filename == "" {
-		filename = fmt.Sprintf("act_%s.pdf", paymentRef)
+		filename = strings.TrimSpace(fallbackFilename)
 	}
+	if filename == "" {
+		filename = "document.pdf"
+	}
+
 	mimeType := strings.TrimSpace(docResp.GetMimeType())
 	if mimeType == "" {
 		mimeType = "application/pdf"
@@ -98,13 +154,67 @@ func (a *PaymentAPI) getActDocument(r *http.Request, account *model.Account, _ *
 		w.Header().Set("Content-Type", mimeType)
 		w.Header().Set("Content-Disposition", fmt.Sprintf("attachment; filename=%q", filename))
 		w.WriteHeader(http.StatusOK)
-		if _, writeErr := w.Write(docResp.GetContent()); writeErr != nil {
-			a.logger.Warn("Failed to write document response", zap.Error(writeErr))
+		if _, err := w.Write(docResp.GetContent()); err != nil {
+			logger.Warn("Failed to write document response", zap.Error(err))
 		}
 	}
 }
 
-func (a *PaymentAPI) fetchActDocument(ctx context.Context, invokeURI, paymentRef string) (*documentsv1.GetDocumentResponse, error) {
+func normalizeGatewayService(raw string) mservice.Type {
+	value := strings.ToLower(strings.TrimSpace(raw))
+	if value == "" {
+		return ""
+	}
+
+	switch value {
+	case string(mservice.ChainGateway):
+		return mservice.ChainGateway
+	case string(mservice.TronGateway):
+		return mservice.TronGateway
+	case string(mservice.MntxGateway):
+		return mservice.MntxGateway
+	case string(mservice.PaymentGateway):
+		return mservice.PaymentGateway
+	case string(mservice.TgSettle):
+		return mservice.TgSettle
+	default:
+		return ""
+	}
+}
+
+func sanitizeFilenameComponent(value string) string {
+	trimmed := strings.TrimSpace(value)
+	if trimmed == "" {
+		return ""
+	}
+
+	var b strings.Builder
+	b.Grow(len(trimmed))
+
+	for _, r := range trimmed {
+		switch {
+		case r >= 'a' && r <= 'z':
+			b.WriteRune(r)
+		case r >= 'A' && r <= 'Z':
+			b.WriteRune(r)
+		case r >= '0' && r <= '9':
+			b.WriteRune(r)
+		case r == '-', r == '_':
+			b.WriteRune(r)
+		default:
+			b.WriteRune('_')
+		}
+	}
+
+	clean := strings.Trim(b.String(), "_")
+	if clean == "" {
+		return "operation"
+	}
+
+	return clean
+}
+
+func (a *PaymentAPI) fetchOperationDocument(ctx context.Context, invokeURI string, req *documentsv1.GetOperationDocumentRequest) (*documentsv1.GetDocumentResponse, error) {
 	conn, err := grpc.NewClient(invokeURI, grpc.WithTransportCredentials(insecure.NewCredentials()))
 	if err != nil {
 		return nil, merrors.InternalWrap(err, "dial billing documents")
@@ -116,10 +226,160 @@ func (a *PaymentAPI) fetchActDocument(ctx context.Context, invokeURI, paymentRef
 	callCtx, callCancel := context.WithTimeout(ctx, documentsCallTimeout)
 	defer callCancel()
 
-	return client.GetDocument(callCtx, &documentsv1.GetDocumentRequest{
-		PaymentRef: paymentRef,
-		Type:       documentsv1.DocumentType_DOCUMENT_TYPE_ACT,
-	})
+	return client.GetOperationDocument(callCtx, req)
+}
+
+func (a *PaymentAPI) fetchGatewayOperation(ctx context.Context, invokeURI, operationRef string) (*connectorv1.Operation, error) {
+	conn, err := grpc.NewClient(invokeURI, grpc.WithTransportCredentials(insecure.NewCredentials()))
+	if err != nil {
+		return nil, merrors.InternalWrap(err, "dial gateway connector")
+	}
+	defer conn.Close()
+
+	client := connectorv1.NewConnectorServiceClient(conn)
+
+	callCtx, callCancel := context.WithTimeout(ctx, gatewayCallTimeout)
+	defer callCancel()
+
+	resp, err := client.GetOperation(callCtx, &connectorv1.GetOperationRequest{OperationId: strings.TrimSpace(operationRef)})
+	if err != nil {
+		return nil, err
+	}
+
+	op := resp.GetOperation()
+	if op == nil {
+		return nil, merrors.NoData("gateway returned empty operation payload")
+	}
+
+	return op, nil
+}
+
+func findGatewayForService(gateways []discovery.GatewaySummary, gatewayService mservice.Type) *discovery.GatewaySummary {
+	candidates := make([]discovery.GatewaySummary, 0, len(gateways))
+	for _, gw := range gateways {
+		if !gw.Healthy || strings.TrimSpace(gw.InvokeURI) == "" {
+			continue
+		}
+
+		rail := discovery.NormalizeRail(gw.Rail)
+		network := strings.ToLower(strings.TrimSpace(gw.Network))
+		switch gatewayService {
+		case mservice.MntxGateway:
+			if rail == discovery.NormalizeRail(discovery.RailCardPayout) {
+				candidates = append(candidates, gw)
+			}
+		case mservice.PaymentGateway, mservice.TgSettle:
+			if rail == discovery.NormalizeRail(discovery.RailProviderSettlement) {
+				candidates = append(candidates, gw)
+			}
+		case mservice.TronGateway:
+			if rail == discovery.NormalizeRail(discovery.RailCrypto) && strings.Contains(network, "tron") {
+				candidates = append(candidates, gw)
+			}
+		case mservice.ChainGateway:
+			if rail == discovery.NormalizeRail(discovery.RailCrypto) && !strings.Contains(network, "tron") {
+				candidates = append(candidates, gw)
+			}
+		}
+	}
+
+	if len(candidates) == 0 && gatewayService == mservice.ChainGateway {
+		for _, gw := range gateways {
+			if gw.Healthy && strings.TrimSpace(gw.InvokeURI) != "" && discovery.NormalizeRail(gw.Rail) == discovery.NormalizeRail(discovery.RailCrypto) {
+				candidates = append(candidates, gw)
+			}
+		}
+	}
+	if len(candidates) == 0 {
+		return nil
+	}
+
+	best := candidates[0]
+	for _, candidate := range candidates[1:] {
+		if candidate.RoutingPriority > best.RoutingPriority {
+			best = candidate
+		}
+	}
+
+	return &best
+}
+
+func operationDocumentRequest(organizationRef string, gatewayService mservice.Type, requestedOperationRef string, op *connectorv1.Operation) *documentsv1.GetOperationDocumentRequest {
+	req := &documentsv1.GetOperationDocumentRequest{
+		OrganizationRef: strings.TrimSpace(organizationRef),
+		GatewayService:  string(gatewayService),
+		OperationRef:    firstNonEmpty(strings.TrimSpace(op.GetOperationRef()), strings.TrimSpace(requestedOperationRef)),
+		OperationCode:   strings.TrimSpace(op.GetType().String()),
+		OperationLabel:  operationLabel(op.GetType()),
+		OperationState:  strings.TrimSpace(op.GetStatus().String()),
+		Amount:          strings.TrimSpace(op.GetMoney().GetAmount()),
+		Currency:        strings.TrimSpace(op.GetMoney().GetCurrency()),
+	}
+
+	if ts := op.GetCreatedAt(); ts != nil {
+		req.StartedAtUnixMs = ts.AsTime().UnixMilli()
+	}
+	if ts := op.GetUpdatedAt(); ts != nil {
+		req.CompletedAtUnixMs = ts.AsTime().UnixMilli()
+	}
+
+	req.PaymentRef = operationParamValue(op.GetParams(), "payment_ref", "parent_payment_ref", "paymentRef", "parentPaymentRef")
+	req.FailureCode = firstNonEmpty(
+		operationParamValue(op.GetParams(), "failure_code", "provider_code", "error_code"),
+		failureCodeFromStatus(op.GetStatus()),
+	)
+	req.FailureReason = operationParamValue(op.GetParams(), "failure_reason", "provider_message", "error", "message")
+
+	return req
+}
+
+func operationLabel(opType connectorv1.OperationType) string {
+	switch opType {
+	case connectorv1.OperationType_CREDIT:
+		return "Credit"
+	case connectorv1.OperationType_DEBIT:
+		return "Debit"
+	case connectorv1.OperationType_TRANSFER:
+		return "Transfer"
+	case connectorv1.OperationType_PAYOUT:
+		return "Payout"
+	case connectorv1.OperationType_FEE_ESTIMATE:
+		return "Fee Estimate"
+	case connectorv1.OperationType_FX:
+		return "FX"
+	case connectorv1.OperationType_GAS_TOPUP:
+		return "Gas Top Up"
+	default:
+		return strings.TrimSpace(opType.String())
+	}
+}
+
+func failureCodeFromStatus(status connectorv1.OperationStatus) string {
+	switch status {
+	case connectorv1.OperationStatus_OPERATION_FAILED, connectorv1.OperationStatus_OPERATION_CANCELLED:
+		return strings.TrimSpace(status.String())
+	default:
+		return ""
+	}
+}
+
+func operationParamValue(params *structpb.Struct, keys ...string) string {
+	if params == nil {
+		return ""
+	}
+
+	values := params.AsMap()
+	for _, key := range keys {
+		raw, ok := values[key]
+		if !ok {
+			continue
+		}
+		if text := strings.TrimSpace(fmt.Sprint(raw)); text != "" && text != "<nil>" {
+			return text
+		}
+	}
+
+	return ""
 }
 
 func findDocumentsService(services []discovery.ServiceSummary) *discovery.ServiceSummary {
diff --git a/api/edge/bff/internal/server/paymentapiimp/service.go b/api/edge/bff/internal/server/paymentapiimp/service.go
index 2e04706e..952d4683 100644
--- a/api/edge/bff/internal/server/paymentapiimp/service.go
+++ b/api/edge/bff/internal/server/paymentapiimp/service.go
@@ -106,7 +106,7 @@ func CreateAPI(apiCtx eapi.API) (*PaymentAPI, error) {
 	apiCtx.Register().AccountHandler(p.Name(), p.oph.AddRef("/by-quote"), api.Post, p.initiateByQuote)
 	apiCtx.Register().AccountHandler(p.Name(), p.oph.AddRef("/by-multiquote"), api.Post, p.initiatePaymentsByQuote)
 	apiCtx.Register().AccountHandler(p.Name(), p.oph.AddRef("/"), api.Get, p.listPayments)
-	apiCtx.Register().AccountHandler(p.Name(), p.oph.AddRef("/documents/act"), api.Get, p.getActDocument)
+	apiCtx.Register().AccountHandler(p.Name(), p.oph.AddRef("/documents/operation"), api.Get, p.getOperationDocument)
 	apiCtx.Register().AccountHandler(p.Name(), p.oph.AddRef("/registry"), api.Get, p.listDiscoveryRegistry)
 	apiCtx.Register().AccountHandler(p.Name(), p.oph.AddRef("/registry/refresh"), api.Get, p.getDiscoveryRefresh)
 
diff --git a/api/gateway/chain/internal/service/gateway/connector.go b/api/gateway/chain/internal/service/gateway/connector.go
index 788bc39b..d936f8d2 100644
--- a/api/gateway/chain/internal/service/gateway/connector.go
+++ b/api/gateway/chain/internal/service/gateway/connector.go
@@ -8,6 +8,7 @@ import (
 
 	"github.com/tech/sendico/gateway/chain/internal/appversion"
 	"github.com/tech/sendico/gateway/chain/internal/service/gateway/shared"
+	chainstoragemodel "github.com/tech/sendico/gateway/chain/storage/model"
 	chainasset "github.com/tech/sendico/pkg/chain"
 	"github.com/tech/sendico/pkg/connector/params"
 	"github.com/tech/sendico/pkg/merrors"
@@ -17,6 +18,7 @@ import (
 	chainv1 "github.com/tech/sendico/pkg/proto/gateway/chain/v1"
 	"go.uber.org/zap"
 	"google.golang.org/protobuf/types/known/structpb"
+	"google.golang.org/protobuf/types/known/timestamppb"
 )
 
 const chainConnectorID = "chain"
@@ -293,11 +295,21 @@ func (s *Service) GetOperation(ctx context.Context, req *connectorv1.GetOperatio
 	if req == nil || strings.TrimSpace(req.GetOperationId()) == "" {
 		return nil, merrors.InvalidArgument("get_operation: operation_id is required")
 	}
-	resp, err := s.GetTransfer(ctx, &chainv1.GetTransferRequest{TransferRef: strings.TrimSpace(req.GetOperationId())})
+
+	operationRef := strings.TrimSpace(req.GetOperationId())
+	if s.storage == nil || s.storage.Transfers() == nil {
+		return nil, merrors.Internal("get_operation: storage is not configured")
+	}
+
+	transfer, err := s.storage.Transfers().FindByOperationRef(ctx, "", operationRef)
 	if err != nil {
 		return nil, err
 	}
-	return &connectorv1.GetOperationResponse{Operation: chainTransferToOperation(resp.GetTransfer())}, nil
+	if transfer == nil {
+		return nil, merrors.NoData("transfer not found")
+	}
+
+	return &connectorv1.GetOperationResponse{Operation: chainTransferToOperation(storageTransferToProto(transfer))}, nil
 }
 
 func (s *Service) ListOperations(ctx context.Context, req *connectorv1.ListOperationsRequest) (*connectorv1.ListOperationsResponse, error) {
@@ -493,6 +505,61 @@ func feeEstimateResult(resp *chainv1.EstimateTransferFeeResponse) *structpb.Stru
 	return result
 }
 
+func storageTransferToProto(transfer *chainstoragemodel.Transfer) *chainv1.Transfer {
+	if transfer == nil {
+		return nil
+	}
+
+	destination := &chainv1.TransferDestination{Memo: strings.TrimSpace(transfer.Destination.Memo)}
+	if managedWalletRef := strings.TrimSpace(transfer.Destination.ManagedWalletRef); managedWalletRef != "" {
+		destination.Destination = &chainv1.TransferDestination_ManagedWalletRef{ManagedWalletRef: managedWalletRef}
+	} else if externalAddress := strings.TrimSpace(transfer.Destination.ExternalAddress); externalAddress != "" {
+		destination.Destination = &chainv1.TransferDestination_ExternalAddress{ExternalAddress: externalAddress}
+	}
+
+	fees := make([]*chainv1.ServiceFeeBreakdown, 0, len(transfer.Fees))
+	for _, fee := range transfer.Fees {
+		fees = append(fees, &chainv1.ServiceFeeBreakdown{
+			FeeCode:     strings.TrimSpace(fee.FeeCode),
+			Amount:      fee.Amount,
+			Description: strings.TrimSpace(fee.Description),
+		})
+	}
+
+	asset := &chainv1.Asset{
+		Chain:           shared.ChainEnumFromName(transfer.Network),
+		TokenSymbol:     strings.TrimSpace(transfer.TokenSymbol),
+		ContractAddress: strings.TrimSpace(transfer.ContractAddress),
+	}
+
+	protoTransfer := &chainv1.Transfer{
+		TransferRef:     strings.TrimSpace(transfer.TransferRef),
+		IdempotencyKey:  strings.TrimSpace(transfer.IdempotencyKey),
+		IntentRef:       strings.TrimSpace(transfer.IntentRef),
+		OperationRef:    strings.TrimSpace(transfer.OperationRef),
+		OrganizationRef: strings.TrimSpace(transfer.OrganizationRef),
+		SourceWalletRef: strings.TrimSpace(transfer.SourceWalletRef),
+		Destination:     destination,
+		Asset:           asset,
+		RequestedAmount: shared.MonenyToProto(transfer.RequestedAmount),
+		NetAmount:       shared.MonenyToProto(transfer.NetAmount),
+		Fees:            fees,
+		Status:          shared.TransferStatusToProto(transfer.Status),
+		TransactionHash: strings.TrimSpace(transfer.TxHash),
+		FailureReason:   strings.TrimSpace(transfer.FailureReason),
+		PaymentRef:      strings.TrimSpace(transfer.PaymentRef),
+	}
+
+	if !transfer.CreatedAt.IsZero() {
+		protoTransfer.CreatedAt = timestamppb.New(transfer.CreatedAt.UTC())
+	}
+	if !transfer.UpdatedAt.IsZero() {
+		protoTransfer.UpdatedAt = timestamppb.New(transfer.UpdatedAt.UTC())
+	}
+
+	return protoTransfer
+}
+
 func gasTopUpResult(amount *moneyv1.Money, capHit bool, transferRef string) *structpb.Struct {
 	payload := map[string]interface{}{
 		"cap_hit": capHit,
@@ -518,18 +585,33 @@ func chainTransferToOperation(transfer *chainv1.Transfer) *connectorv1.Operation
 		return nil
 	}
 	op := &connectorv1.Operation{
-		OperationId: strings.TrimSpace(transfer.GetTransferRef()),
-		Type:        connectorv1.OperationType_TRANSFER,
-		Status:      chainTransferStatusToOperation(transfer.GetStatus()),
-		Money:       transfer.GetRequestedAmount(),
-		ProviderRef: strings.TrimSpace(transfer.GetTransactionHash()),
-		CreatedAt:   transfer.GetCreatedAt(),
-		UpdatedAt:   transfer.GetUpdatedAt(),
+		OperationId:  strings.TrimSpace(transfer.GetTransferRef()),
+		Type:         connectorv1.OperationType_TRANSFER,
+		Status:       chainTransferStatusToOperation(transfer.GetStatus()),
+		Money:        transfer.GetRequestedAmount(),
+		ProviderRef:  strings.TrimSpace(transfer.GetTransactionHash()),
+		IntentRef:    strings.TrimSpace(transfer.GetIntentRef()),
+		OperationRef: strings.TrimSpace(transfer.GetOperationRef()),
+		CreatedAt:    transfer.GetCreatedAt(),
+		UpdatedAt:    transfer.GetUpdatedAt(),
 		From: &connectorv1.OperationParty{Ref: &connectorv1.OperationParty_Account{Account: &connectorv1.AccountRef{
 			ConnectorId: chainConnectorID,
 			AccountId:   strings.TrimSpace(transfer.GetSourceWalletRef()),
 		}}},
 	}
+	params := map[string]interface{}{}
+	if paymentRef := strings.TrimSpace(transfer.GetPaymentRef()); paymentRef != "" {
+		params["payment_ref"] = paymentRef
+	}
+	if organizationRef := strings.TrimSpace(transfer.GetOrganizationRef()); organizationRef != "" {
+		params["organization_ref"] = organizationRef
+	}
+	if failureReason := strings.TrimSpace(transfer.GetFailureReason()); failureReason != "" {
+		params["failure_reason"] = failureReason
+	}
+	if len(params) > 0 {
+		op.Params = structFromMap(params)
+	}
 	if dest := transfer.GetDestination(); dest != nil {
 		switch d := dest.GetDestination().(type) {
 		case *chainv1.TransferDestination_ManagedWalletRef:
@@ -629,6 +711,17 @@ func operationAccountID(party *connectorv1.OperationParty) string {
 	return ""
 }
 
+func structFromMap(values map[string]interface{}) *structpb.Struct {
+	if len(values) == 0 {
+		return nil
+	}
+	result, err := structpb.NewStruct(values)
+	if err != nil {
+		return nil
+	}
+	return result
+}
+
 func connectorError(code connectorv1.ErrorCode, message string, op *connectorv1.Operation, accountID string) *connectorv1.ConnectorError {
 	err := &connectorv1.ConnectorError{
 		Code:      code,
diff --git a/api/gateway/chain/internal/service/gateway/service_test.go b/api/gateway/chain/internal/service/gateway/service_test.go
index dfb06391..32c03d5b 100644
--- a/api/gateway/chain/internal/service/gateway/service_test.go
+++ b/api/gateway/chain/internal/service/gateway/service_test.go
@@ -500,6 +500,32 @@ func (t *inMemoryTransfers) Get(ctx context.Context, transferRef string) (*model
 	return transfer, nil
 }
 
+func (t *inMemoryTransfers) FindByOperationRef(ctx context.Context, organizationRef, operationRef string) (*model.Transfer, error) {
+	t.mu.Lock()
+	defer t.mu.Unlock()
+
+	org := strings.TrimSpace(organizationRef)
+	opRef := strings.TrimSpace(operationRef)
+	if opRef == "" {
+		return nil, merrors.InvalidArgument("transfersStore: empty operationRef")
+	}
+
+	for _, transfer := range t.items {
+		if transfer == nil {
+			continue
+		}
+		if !strings.EqualFold(strings.TrimSpace(transfer.OperationRef), opRef) {
+			continue
+		}
+		if org != "" && !strings.EqualFold(strings.TrimSpace(transfer.OrganizationRef), org) {
+			continue
+		}
+		return transfer, nil
+	}
+
+	return nil, merrors.NoData("transfer not found")
+}
+
 func (t *inMemoryTransfers) List(ctx context.Context, filter model.TransferFilter) (*model.TransferList, error) {
 	t.mu.Lock()
 	defer t.mu.Unlock()
diff --git a/api/gateway/chain/storage/mongo/store/transfers.go b/api/gateway/chain/storage/mongo/store/transfers.go
index d0062a88..f3ec70c7 100644
--- a/api/gateway/chain/storage/mongo/store/transfers.go
+++ b/api/gateway/chain/storage/mongo/store/transfers.go
@@ -40,6 +40,9 @@ func NewTransfers(logger mlogger.Logger, db *mongo.Database) (*Transfers, error)
 			Keys:   []ri.Key{{Field: "transferRef", Sort: ri.Asc}},
 			Unique: true,
 		},
+		{
+			Keys: []ri.Key{{Field: "organizationRef", Sort: ri.Asc}, {Field: "operationRef", Sort: ri.Asc}},
+		},
 		{
 			Keys:   []ri.Key{{Field: "idempotencyKey", Sort: ri.Asc}},
 			Unique: true,
@@ -110,6 +113,25 @@ func (t *Transfers) Get(ctx context.Context, transferRef string) (*model.Transfe
 	return transfer, nil
 }
 
+func (t *Transfers) FindByOperationRef(ctx context.Context, organizationRef, operationRef string) (*model.Transfer, error) {
+	operationRef = strings.TrimSpace(operationRef)
+	if operationRef == "" {
+		return nil, merrors.InvalidArgument("transfersStore: empty operationRef")
+	}
+
+	query := repository.Query().Filter(repository.Field("operationRef"), operationRef)
+	if org := strings.TrimSpace(organizationRef); org != "" {
+		query = query.Filter(repository.Field("organizationRef"), org)
+	}
+
+	transfer := &model.Transfer{}
+	if err := t.repo.FindOneByFilter(ctx, query, transfer); err != nil {
+		return nil, err
+	}
+
+	return transfer, nil
+}
+
 func (t *Transfers) List(ctx context.Context, filter model.TransferFilter) (*model.TransferList, error) {
 	query := repository.Query()
 	if src := strings.TrimSpace(filter.SourceWalletRef); src != "" {
diff --git a/api/gateway/chain/storage/storage.go b/api/gateway/chain/storage/storage.go
index 1813b19a..aca89a42 100644
--- a/api/gateway/chain/storage/storage.go
+++ b/api/gateway/chain/storage/storage.go
@@ -42,6 +42,7 @@ type WalletsStore interface {
 type TransfersStore interface {
 	Create(ctx context.Context, transfer *model.Transfer) (*model.Transfer, error)
 	Get(ctx context.Context, transferRef string) (*model.Transfer, error)
+	FindByOperationRef(ctx context.Context, organizationRef, operationRef string) (*model.Transfer, error)
 	List(ctx context.Context, filter model.TransferFilter) (*model.TransferList, error)
 	UpdateStatus(ctx context.Context, transferRef string, status model.TransferStatus, failureReason string, txHash string) (*model.Transfer, error)
 }
diff --git a/api/gateway/mntx/internal/service/gateway/connector.go b/api/gateway/mntx/internal/service/gateway/connector.go
index 819a7f2f..087289f6 100644
--- a/api/gateway/mntx/internal/service/gateway/connector.go
+++ b/api/gateway/mntx/internal/service/gateway/connector.go
@@ -12,6 +12,7 @@ import (
 	moneyv1 "github.com/tech/sendico/pkg/proto/common/money/v1"
 	connectorv1 "github.com/tech/sendico/pkg/proto/connector/v1"
 	mntxv1 "github.com/tech/sendico/pkg/proto/gateway/mntx/v1"
+	"google.golang.org/protobuf/types/known/structpb"
 )
 
 const mntxConnectorID = "mntx"
@@ -92,11 +93,21 @@ func (s *Service) GetOperation(ctx context.Context, req *connectorv1.GetOperatio
 	if req == nil || strings.TrimSpace(req.GetOperationId()) == "" {
 		return nil, merrors.InvalidArgument("get_operation: operation_id is required")
 	}
-	resp, err := s.GetCardPayoutStatus(ctx, &mntxv1.GetCardPayoutStatusRequest{PayoutId: strings.TrimSpace(req.GetOperationId())})
+
+	operationRef := strings.TrimSpace(req.GetOperationId())
+	if s.storage == nil || s.storage.Payouts() == nil {
+		return nil, merrors.Internal("get_operation: storage is not configured")
+	}
+
+	payout, err := s.storage.Payouts().FindByOperationRef(ctx, operationRef)
 	if err != nil {
 		return nil, err
 	}
-	return &connectorv1.GetOperationResponse{Operation: payoutToOperation(resp.GetPayout())}, nil
+	if payout == nil {
+		return nil, merrors.NoData("payout not found")
+	}
+
+	return &connectorv1.GetOperationResponse{Operation: payoutToOperation(StateToProto(payout))}, nil
 }
 
 func (s *Service) ListOperations(_ context.Context, _ *connectorv1.ListOperationsRequest) (*connectorv1.ListOperationsResponse, error) {
@@ -274,7 +285,7 @@ func payoutToOperation(state *mntxv1.CardPayoutState) *connectorv1.Operation {
 	if state == nil {
 		return nil
 	}
-	return &connectorv1.Operation{
+	op := &connectorv1.Operation{
 		OperationId: firstNonEmpty(strings.TrimSpace(state.GetOperationRef()), strings.TrimSpace(state.GetPayoutId())),
 		Type:        connectorv1.OperationType_PAYOUT,
 		Status:      payoutStatusToOperation(state.GetStatus()),
@@ -282,10 +293,30 @@ func payoutToOperation(state *mntxv1.CardPayoutState) *connectorv1.Operation {
 			Amount:   minorToDecimal(state.GetAmountMinor()),
 			Currency: strings.ToUpper(strings.TrimSpace(state.GetCurrency())),
 		},
-		ProviderRef: strings.TrimSpace(state.GetProviderPaymentId()),
-		CreatedAt:   state.GetCreatedAt(),
-		UpdatedAt:   state.GetUpdatedAt(),
+		ProviderRef:  strings.TrimSpace(state.GetProviderPaymentId()),
+		IntentRef:    strings.TrimSpace(state.GetIntentRef()),
+		OperationRef: strings.TrimSpace(state.GetOperationRef()),
+		CreatedAt:    state.GetCreatedAt(),
+		UpdatedAt:    state.GetUpdatedAt(),
 	}
+
+	params := map[string]interface{}{}
+	if paymentRef := strings.TrimSpace(state.GetParentPaymentRef()); paymentRef != "" {
+		params["payment_ref"] = paymentRef
+		params["parent_payment_ref"] = paymentRef
+	}
+	if providerCode := strings.TrimSpace(state.GetProviderCode()); providerCode != "" {
+		params["provider_code"] = providerCode
+	}
+	if providerMessage := strings.TrimSpace(state.GetProviderMessage()); providerMessage != "" {
+		params["provider_message"] = providerMessage
+		params["failure_reason"] = providerMessage
+	}
+	if len(params) > 0 {
+		op.Params = structFromMap(params)
+	}
+
+	return op
 }
 
 func minorToDecimal(amount int64) string {
@@ -316,6 +347,17 @@ func payoutStatusToOperation(status mntxv1.PayoutStatus) connectorv1.OperationSt
 	}
 }
 
+func structFromMap(values map[string]interface{}) *structpb.Struct {
+	if len(values) == 0 {
+		return nil
+	}
+	result, err := structpb.NewStruct(values)
+	if err != nil {
+		return nil
+	}
+	return result
+}
+
 func connectorError(code connectorv1.ErrorCode, message string, op *connectorv1.Operation, accountID string) *connectorv1.ConnectorError {
 	err := &connectorv1.ConnectorError{
 		Code:      code,
diff --git a/api/gateway/tgsettle/internal/service/gateway/connector.go b/api/gateway/tgsettle/internal/service/gateway/connector.go
index 91fd98dc..f287fd9d 100644
--- a/api/gateway/tgsettle/internal/service/gateway/connector.go
+++ b/api/gateway/tgsettle/internal/service/gateway/connector.go
@@ -11,6 +11,9 @@ import (
 	connectorv1 "github.com/tech/sendico/pkg/proto/connector/v1"
 	chainv1 "github.com/tech/sendico/pkg/proto/gateway/chain/v1"
 	"go.uber.org/zap"
+	"google.golang.org/grpc/codes"
+	"google.golang.org/grpc/status"
+	"google.golang.org/protobuf/types/known/structpb"
 )
 
 const tgsettleConnectorID = "tgsettle"
@@ -152,12 +155,22 @@ func (s *Service) GetOperation(ctx context.Context, req *connectorv1.GetOperatio
 		return nil, merrors.InvalidArgument("get_operation: operation_id is required")
 	}
 	operationID := strings.TrimSpace(req.GetOperationId())
-	resp, err := s.GetTransfer(ctx, &chainv1.GetTransferRequest{TransferRef: operationID})
+
+	if s.repo == nil || s.repo.Payments() == nil {
+		s.logger.Warn("Get operation storage unavailable", zap.String("operation_id", operationID))
+		return nil, merrors.Internal("get_operation: storage is not configured")
+	}
+
+	record, err := s.repo.Payments().FindByOperationRef(ctx, operationID)
 	if err != nil {
-		s.logger.Warn("Get operation failed", zap.String("operation_id", operationID), zap.Error(err))
+		s.logger.Warn("Get operation lookup by operation_ref failed", zap.String("operation_id", operationID), zap.Error(err))
 		return nil, err
 	}
-	return &connectorv1.GetOperationResponse{Operation: transferToOperation(resp.GetTransfer())}, nil
+	if record == nil {
+		return nil, status.Error(codes.NotFound, "operation not found")
+	}
+
+	return &connectorv1.GetOperationResponse{Operation: transferToOperation(transferFromPayment(record, nil))}, nil
 }
 
 func (s *Service) ListOperations(_ context.Context, _ *connectorv1.ListOperationsRequest) (*connectorv1.ListOperationsResponse, error) {
@@ -221,6 +234,19 @@ func transferToOperation(transfer *chainv1.Transfer) *connectorv1.Operation {
 		CreatedAt:    transfer.GetCreatedAt(),
 		UpdatedAt:    transfer.GetUpdatedAt(),
 	}
+	params := map[string]interface{}{}
+	if paymentRef := strings.TrimSpace(transfer.GetPaymentRef()); paymentRef != "" {
+		params["payment_ref"] = paymentRef
+	}
+	if organizationRef := strings.TrimSpace(transfer.GetOrganizationRef()); organizationRef != "" {
+		params["organization_ref"] = organizationRef
+	}
+	if failureReason := strings.TrimSpace(transfer.GetFailureReason()); failureReason != "" {
+		params["failure_reason"] = failureReason
+	}
+	if len(params) > 0 {
+		op.Params = structFromMap(params)
+	}
 	if source := strings.TrimSpace(transfer.GetSourceWalletRef()); source != "" {
 		op.From = &connectorv1.OperationParty{Ref: &connectorv1.OperationParty_Account{Account: &connectorv1.AccountRef{
 			ConnectorId: tgsettleConnectorID,
@@ -281,6 +307,17 @@ func operationAccountID(party *connectorv1.OperationParty) string {
 	return ""
 }
 
+func structFromMap(values map[string]interface{}) *structpb.Struct {
+	if len(values) == 0 {
+		return nil
+	}
+	result, err := structpb.NewStruct(values)
+	if err != nil {
+		return nil
+	}
+	return result
+}
+
 func operationLogFields(op *connectorv1.Operation) []zap.Field {
 	if op == nil {
 		return nil
diff --git a/api/gateway/tgsettle/internal/service/gateway/service.go b/api/gateway/tgsettle/internal/service/gateway/service.go
index 636caaa9..61cc96a8 100644
--- a/api/gateway/tgsettle/internal/service/gateway/service.go
+++ b/api/gateway/tgsettle/internal/service/gateway/service.go
@@ -675,6 +675,9 @@ func transferFromRequest(req *chainv1.SubmitTransferRequest) *chainv1.Transfer {
 		SourceWalletRef: strings.TrimSpace(req.GetSourceWalletRef()),
 		Destination:     req.GetDestination(),
 		RequestedAmount: req.GetAmount(),
+		IntentRef:       strings.TrimSpace(req.GetIntentRef()),
+		OperationRef:    strings.TrimSpace(req.GetOperationRef()),
+		PaymentRef:      strings.TrimSpace(req.GetPaymentRef()),
 		Status:          chainv1.TransferStatus_TRANSFER_CREATED,
 	}
 }
@@ -714,6 +717,10 @@ func transferFromPayment(record *storagemodel.PaymentRecord, req *chainv1.Submit
 		IdempotencyKey:  strings.TrimSpace(record.IdempotencyKey),
 		RequestedAmount: requested,
 		NetAmount:       net,
+		IntentRef:       strings.TrimSpace(record.IntentRef),
+		OperationRef:    strings.TrimSpace(record.OperationRef),
+		PaymentRef:      strings.TrimSpace(record.PaymentRef),
+		FailureReason:   strings.TrimSpace(record.FailureReason),
 		Status:          status,
 	}
 
diff --git a/api/gateway/tgsettle/internal/service/gateway/service_test.go b/api/gateway/tgsettle/internal/service/gateway/service_test.go
index 9f32c397..3cf38757 100644
--- a/api/gateway/tgsettle/internal/service/gateway/service_test.go
+++ b/api/gateway/tgsettle/internal/service/gateway/service_test.go
@@ -37,6 +37,20 @@ func (f *fakePaymentsStore) FindByIdempotencyKey(_ context.Context, key string)
 	return f.records[key], nil
 }
 
+func (f *fakePaymentsStore) FindByOperationRef(_ context.Context, key string) (*storagemodel.PaymentRecord, error) {
+	f.mu.Lock()
+	defer f.mu.Unlock()
+	if f.records == nil {
+		return nil, nil
+	}
+	for _, record := range f.records {
+		if record != nil && record.OperationRef == key {
+			return record, nil
+		}
+	}
+	return nil, nil
+}
+
 func (f *fakePaymentsStore) Upsert(_ context.Context, record *storagemodel.PaymentRecord) error {
 	f.mu.Lock()
 	defer f.mu.Unlock()
diff --git a/api/gateway/tgsettle/storage/mongo/store/payments.go b/api/gateway/tgsettle/storage/mongo/store/payments.go
index c3a89505..7bc4f000 100644
--- a/api/gateway/tgsettle/storage/mongo/store/payments.go
+++ b/api/gateway/tgsettle/storage/mongo/store/payments.go
@@ -20,6 +20,7 @@ import (
 const (
 	paymentsCollection  = "payments"
 	fieldIdempotencyKey = "idempotencyKey"
+	fieldOperationRef   = "operationRef"
 )
 
 type Payments struct {
@@ -44,6 +45,14 @@ func NewPayments(logger mlogger.Logger, db *mongo.Database) (*Payments, error) {
 		logger.Error("Failed to create payments idempotency index", zap.Error(err), zap.String("index_field", fieldIdempotencyKey))
 		return nil, err
 	}
+	if err := repo.CreateIndex(&ri.Definition{
+		Keys:   []ri.Key{{Field: fieldOperationRef, Sort: ri.Asc}},
+		Unique: true,
+		Sparse: true,
+	}); err != nil {
+		logger.Error("Failed to create payments operation index", zap.Error(err), zap.String("index_field", fieldOperationRef))
+		return nil, err
+	}
 
 	p := &Payments{
 		logger: logger,
@@ -72,6 +81,25 @@ func (p *Payments) FindByIdempotencyKey(ctx context.Context, key string) (*model
 	return &result, nil
 }
 
+func (p *Payments) FindByOperationRef(ctx context.Context, key string) (*model.PaymentRecord, error) {
+	key = strings.TrimSpace(key)
+	if key == "" {
+		return nil, merrors.InvalidArgument("operation reference is required", "operation_ref")
+	}
+	var result model.PaymentRecord
+	err := p.repo.FindOneByFilter(ctx, repository.Filter(fieldOperationRef, key), &result)
+	if errors.Is(err, merrors.ErrNoData) {
+		return nil, nil
+	}
+	if err != nil {
+		if !errors.Is(err, context.Canceled) && !errors.Is(err, context.DeadlineExceeded) {
+			p.logger.Warn("Payment record lookup by operation ref failed", zap.String("operation_ref", key), zap.Error(err))
+		}
+		return nil, err
+	}
+	return &result, nil
+}
+
 func (p *Payments) Upsert(ctx context.Context, record *model.PaymentRecord) error {
 	if record == nil {
 		return merrors.InvalidArgument("payment record is nil", "record")
@@ -82,6 +110,7 @@ func (p *Payments) Upsert(ctx context.Context, record *model.PaymentRecord) erro
 	record.OutgoingLeg = strings.TrimSpace(record.OutgoingLeg)
 	record.TargetChatID = strings.TrimSpace(record.TargetChatID)
 	record.IntentRef = strings.TrimSpace(record.IntentRef)
+	record.OperationRef = strings.TrimSpace(record.OperationRef)
 	if record.PaymentIntentID == "" {
 		return merrors.InvalidArgument("intention reference is required", "payment_intent_ref")
 	}
diff --git a/api/gateway/tgsettle/storage/storage.go b/api/gateway/tgsettle/storage/storage.go
index 666d61c8..72eb42b1 100644
--- a/api/gateway/tgsettle/storage/storage.go
+++ b/api/gateway/tgsettle/storage/storage.go
@@ -18,6 +18,7 @@ type Repository interface {
 
 type PaymentsStore interface {
 	FindByIdempotencyKey(ctx context.Context, key string) (*model.PaymentRecord, error)
+	FindByOperationRef(ctx context.Context, key string) (*model.PaymentRecord, error)
 	Upsert(ctx context.Context, record *model.PaymentRecord) error
 }
 
diff --git a/api/gateway/tron/internal/service/gateway/connector.go b/api/gateway/tron/internal/service/gateway/connector.go
index 3b29d6b8..899f7505 100644
--- a/api/gateway/tron/internal/service/gateway/connector.go
+++ b/api/gateway/tron/internal/service/gateway/connector.go
@@ -8,6 +8,7 @@ import (
 
 	"github.com/tech/sendico/gateway/tron/internal/appversion"
 	"github.com/tech/sendico/gateway/tron/shared"
+	tronstoragemodel "github.com/tech/sendico/gateway/tron/storage/model"
 	chainasset "github.com/tech/sendico/pkg/chain"
 	"github.com/tech/sendico/pkg/connector/params"
 	"github.com/tech/sendico/pkg/merrors"
@@ -17,6 +18,7 @@ import (
 	chainv1 "github.com/tech/sendico/pkg/proto/gateway/chain/v1"
 	"go.uber.org/zap"
 	"google.golang.org/protobuf/types/known/structpb"
+	"google.golang.org/protobuf/types/known/timestamppb"
 )
 
 const chainConnectorID = "chain"
@@ -293,11 +295,21 @@ func (s *Service) GetOperation(ctx context.Context, req *connectorv1.GetOperatio
 	if req == nil || strings.TrimSpace(req.GetOperationId()) == "" {
 		return nil, merrors.InvalidArgument("get_operation: operation_id is required")
 	}
-	resp, err := s.GetTransfer(ctx, &chainv1.GetTransferRequest{TransferRef: strings.TrimSpace(req.GetOperationId())})
+
+	operationRef := strings.TrimSpace(req.GetOperationId())
+	if s.storage == nil || s.storage.Transfers() == nil {
+		return nil, merrors.Internal("get_operation: storage is not configured")
+	}
+
+	transfer, err := s.storage.Transfers().FindByOperationRef(ctx, "", operationRef)
 	if err != nil {
 		return nil, err
 	}
-	return &connectorv1.GetOperationResponse{Operation: chainTransferToOperation(resp.GetTransfer())}, nil
+	if transfer == nil {
+		return nil, merrors.NoData("transfer not found")
+	}
+
+	return &connectorv1.GetOperationResponse{Operation: chainTransferToOperation(storageTransferToProto(transfer))}, nil
 }
 
 func (s *Service) ListOperations(ctx context.Context, req *connectorv1.ListOperationsRequest) (*connectorv1.ListOperationsResponse, error) {
@@ -493,6 +505,61 @@ func feeEstimateResult(resp *chainv1.EstimateTransferFeeResponse) *structpb.Stru
 	return result
 }
 
+func storageTransferToProto(transfer *tronstoragemodel.Transfer) *chainv1.Transfer {
+	if transfer == nil {
+		return nil
+	}
+
+	destination := &chainv1.TransferDestination{Memo: strings.TrimSpace(transfer.Destination.Memo)}
+	if managedWalletRef := strings.TrimSpace(transfer.Destination.ManagedWalletRef); managedWalletRef != "" {
+		destination.Destination = &chainv1.TransferDestination_ManagedWalletRef{ManagedWalletRef: managedWalletRef}
+	} else if externalAddress := strings.TrimSpace(transfer.Destination.ExternalAddress); externalAddress != "" {
+		destination.Destination = &chainv1.TransferDestination_ExternalAddress{ExternalAddress: externalAddress}
+	}
+
+	fees := make([]*chainv1.ServiceFeeBreakdown, 0, len(transfer.Fees))
+	for _, fee := range transfer.Fees {
+		fees = append(fees, &chainv1.ServiceFeeBreakdown{
+			FeeCode:     strings.TrimSpace(fee.FeeCode),
+			Amount:      fee.Amount,
+			Description: strings.TrimSpace(fee.Description),
+		})
+	}
+
+	asset := &chainv1.Asset{
+		Chain:           shared.ChainEnumFromName(transfer.Network),
+		TokenSymbol:     strings.TrimSpace(transfer.TokenSymbol),
+		ContractAddress: strings.TrimSpace(transfer.ContractAddress),
+	}
+
+	protoTransfer := &chainv1.Transfer{
+		TransferRef:     strings.TrimSpace(transfer.TransferRef),
+		IdempotencyKey:  strings.TrimSpace(transfer.IdempotencyKey),
+		IntentRef:       strings.TrimSpace(transfer.IntentRef),
+		OperationRef:    strings.TrimSpace(transfer.OperationRef),
+		OrganizationRef: strings.TrimSpace(transfer.OrganizationRef),
+		SourceWalletRef: strings.TrimSpace(transfer.SourceWalletRef),
+		Destination:     destination,
+		Asset:           asset,
+		RequestedAmount: shared.MonenyToProto(transfer.RequestedAmount),
+		NetAmount:       shared.MonenyToProto(transfer.NetAmount),
+		Fees:            fees,
+		Status:          shared.TransferStatusToProto(transfer.Status),
+		TransactionHash: strings.TrimSpace(transfer.TxHash),
+		FailureReason:   strings.TrimSpace(transfer.FailureReason),
+		PaymentRef:      strings.TrimSpace(transfer.PaymentRef),
+	}
+
+	if !transfer.CreatedAt.IsZero() {
+		protoTransfer.CreatedAt = timestamppb.New(transfer.CreatedAt.UTC())
+	}
+	if !transfer.UpdatedAt.IsZero() {
+		protoTransfer.UpdatedAt = timestamppb.New(transfer.UpdatedAt.UTC())
+	}
+
+	return protoTransfer
+}
+
 func gasTopUpResult(amount *moneyv1.Money, capHit bool, transferRef string) *structpb.Struct {
 	payload := map[string]interface{}{
 		"cap_hit": capHit,
@@ -518,18 +585,33 @@ func chainTransferToOperation(transfer *chainv1.Transfer) *connectorv1.Operation
 		return nil
 	}
 	op := &connectorv1.Operation{
-		OperationId: strings.TrimSpace(transfer.GetTransferRef()),
-		Type:        connectorv1.OperationType_TRANSFER,
-		Status:      chainTransferStatusToOperation(transfer.GetStatus()),
-		Money:       transfer.GetRequestedAmount(),
-		ProviderRef: strings.TrimSpace(transfer.GetTransactionHash()),
-		CreatedAt:   transfer.GetCreatedAt(),
-		UpdatedAt:   transfer.GetUpdatedAt(),
+		OperationId:  strings.TrimSpace(transfer.GetTransferRef()),
+		Type:         connectorv1.OperationType_TRANSFER,
+		Status:       chainTransferStatusToOperation(transfer.GetStatus()),
+		Money:        transfer.GetRequestedAmount(),
+		ProviderRef:  strings.TrimSpace(transfer.GetTransactionHash()),
+		IntentRef:    strings.TrimSpace(transfer.GetIntentRef()),
+		OperationRef: strings.TrimSpace(transfer.GetOperationRef()),
+		CreatedAt:    transfer.GetCreatedAt(),
+		UpdatedAt:    transfer.GetUpdatedAt(),
 		From: &connectorv1.OperationParty{Ref: &connectorv1.OperationParty_Account{Account: &connectorv1.AccountRef{
 			ConnectorId: chainConnectorID,
 			AccountId:   strings.TrimSpace(transfer.GetSourceWalletRef()),
 		}}},
 	}
+	params := map[string]interface{}{}
+	if paymentRef := strings.TrimSpace(transfer.GetPaymentRef()); paymentRef != "" {
+		params["payment_ref"] = paymentRef
+	}
+	if organizationRef := strings.TrimSpace(transfer.GetOrganizationRef()); organizationRef != "" {
+		params["organization_ref"] = organizationRef
+	}
+	if failureReason := strings.TrimSpace(transfer.GetFailureReason()); failureReason != "" {
+		params["failure_reason"] = failureReason
+	}
+	if len(params) > 0 {
+		op.Params = structFromMap(params)
+	}
 	if dest := transfer.GetDestination(); dest != nil {
 		switch d := dest.GetDestination().(type) {
 		case *chainv1.TransferDestination_ManagedWalletRef:
@@ -629,6 +711,17 @@ func operationAccountID(party *connectorv1.OperationParty) string {
 	return ""
 }
 
+func structFromMap(values map[string]interface{}) *structpb.Struct {
+	if len(values) == 0 {
+		return nil
+	}
+	result, err := structpb.NewStruct(values)
+	if err != nil {
+		return nil
+	}
+	return result
+}
+
 func connectorError(code connectorv1.ErrorCode, message string, op *connectorv1.Operation, accountID string) *connectorv1.ConnectorError {
 	err := &connectorv1.ConnectorError{
 		Code:      code,
diff --git a/api/gateway/tron/internal/service/gateway/service_test.go b/api/gateway/tron/internal/service/gateway/service_test.go
index fdf28a88..9fedaf50 100644
--- a/api/gateway/tron/internal/service/gateway/service_test.go
+++ b/api/gateway/tron/internal/service/gateway/service_test.go
@@ -554,6 +554,32 @@ func (t *inMemoryTransfers) Get(ctx context.Context, transferRef string) (*model
 	return transfer, nil
 }
 
+func (t *inMemoryTransfers) FindByOperationRef(ctx context.Context, organizationRef, operationRef string) (*model.Transfer, error) {
+	t.mu.Lock()
+	defer t.mu.Unlock()
+
+	org := strings.TrimSpace(organizationRef)
+	opRef := strings.TrimSpace(operationRef)
+	if opRef == "" {
+		return nil, merrors.InvalidArgument("transfersStore: empty operationRef")
+	}
+
+	for _, transfer := range t.items {
+		if transfer == nil {
+			continue
+		}
+		if !strings.EqualFold(strings.TrimSpace(transfer.OperationRef), opRef) {
+			continue
+		}
+		if org != "" && !strings.EqualFold(strings.TrimSpace(transfer.OrganizationRef), org) {
+			continue
+		}
+		return transfer, nil
+	}
+
+	return nil, merrors.NoData("transfer not found")
+}
+
 func (t *inMemoryTransfers) List(ctx context.Context, filter model.TransferFilter) (*model.TransferList, error) {
 	t.mu.Lock()
 	defer t.mu.Unlock()
diff --git a/api/gateway/tron/storage/mongo/store/transfers.go b/api/gateway/tron/storage/mongo/store/transfers.go
index 906a6e5b..f92a3a65 100644
--- a/api/gateway/tron/storage/mongo/store/transfers.go
+++ b/api/gateway/tron/storage/mongo/store/transfers.go
@@ -40,6 +40,9 @@ func NewTransfers(logger mlogger.Logger, db *mongo.Database) (*Transfers, error)
 			Keys:   []ri.Key{{Field: "transferRef", Sort: ri.Asc}},
 			Unique: true,
 		},
+		{
+			Keys: []ri.Key{{Field: "organizationRef", Sort: ri.Asc}, {Field: "operationRef", Sort: ri.Asc}},
+		},
 		{
 			Keys:   []ri.Key{{Field: "idempotencyKey", Sort: ri.Asc}},
 			Unique: true,
@@ -110,6 +113,25 @@ func (t *Transfers) Get(ctx context.Context, transferRef string) (*model.Transfe
 	return transfer, nil
 }
 
+func (t *Transfers) FindByOperationRef(ctx context.Context, organizationRef, operationRef string) (*model.Transfer, error) {
+	operationRef = strings.TrimSpace(operationRef)
+	if operationRef == "" {
+		return nil, merrors.InvalidArgument("transfersStore: empty operationRef")
+	}
+
+	query := repository.Query().Filter(repository.Field("operationRef"), operationRef)
+	if org := strings.TrimSpace(organizationRef); org != "" {
+		query = query.Filter(repository.Field("organizationRef"), org)
+	}
+
+	transfer := &model.Transfer{}
+	if err := t.repo.FindOneByFilter(ctx, query, transfer); err != nil {
+		return nil, err
+	}
+
+	return transfer, nil
+}
+
 func (t *Transfers) List(ctx context.Context, filter model.TransferFilter) (*model.TransferList, error) {
 	query := repository.Query()
 	if src := strings.TrimSpace(filter.SourceWalletRef); src != "" {
diff --git a/api/gateway/tron/storage/storage.go b/api/gateway/tron/storage/storage.go
index 28d71d3c..473ff8ab 100644
--- a/api/gateway/tron/storage/storage.go
+++ b/api/gateway/tron/storage/storage.go
@@ -42,6 +42,7 @@ type WalletsStore interface {
 type TransfersStore interface {
 	Create(ctx context.Context, transfer *model.Transfer) (*model.Transfer, error)
 	Get(ctx context.Context, transferRef string) (*model.Transfer, error)
+	FindByOperationRef(ctx context.Context, organizationRef, operationRef string) (*model.Transfer, error)
 	List(ctx context.Context, filter model.TransferFilter) (*model.TransferList, error)
 	UpdateStatus(ctx context.Context, transferRef string, status model.TransferStatus, failureReason string, txHash string) (*model.Transfer, error)
 }
diff --git a/api/proto/billing/documents/v1/documents.proto b/api/proto/billing/documents/v1/documents.proto
index 1d989ac8..b33524f5 100644
--- a/api/proto/billing/documents/v1/documents.proto
+++ b/api/proto/billing/documents/v1/documents.proto
@@ -43,6 +43,11 @@ service DocumentService {
   // generates it lazily, stores it, and returns it.
   rpc GetDocument(GetDocumentRequest)
       returns (GetDocumentResponse);
+
+  // GetOperationDocument returns a generated PDF file for
+  // a gateway operation snapshot provided by the caller.
+  rpc GetOperationDocument(GetOperationDocumentRequest)
+      returns (GetDocumentResponse);
 }
 
 
@@ -99,3 +104,24 @@ message GetDocumentResponse {
   // MIME type, typically "application/pdf"
   string mime_type = 3;
 }
+
+// GetOperationDocumentRequest requests a document for a
+// single gateway operation.
+message GetOperationDocumentRequest {
+  string organization_ref = 1;
+  string gateway_service = 2;
+  string operation_ref = 3;
+
+  string payment_ref = 4;
+  string operation_code = 5;
+  string operation_label = 6;
+  string operation_state = 7;
+  string failure_code = 8;
+  string failure_reason = 9;
+
+  string amount = 10;
+  string currency = 11;
+
+  int64 started_at_unix_ms = 12;
+  int64 completed_at_unix_ms = 13;
+}
diff --git a/interface/api.yaml b/interface/api.yaml
index 6fdf4f0a..5bb3e4ca 100644
--- a/interface/api.yaml
+++ b/interface/api.yaml
@@ -95,6 +95,8 @@ paths:
     $ref: ./api/payments/by_multiquote.yaml
   /payments/{organizations_ref}:
     $ref: ./api/payments/list.yaml
+  /payments/documents/operation/{organizations_ref}:
+    $ref: ./api/payments/documents_operation.yaml
 
 components:
   securitySchemes:
diff --git a/interface/api/payments/documents_act.yaml b/interface/api/payments/documents_operation.yaml
similarity index 67%
rename from interface/api/payments/documents_act.yaml
rename to interface/api/payments/documents_operation.yaml
index 41eefaf4..3670d7e5 100644
--- a/interface/api/payments/documents_act.yaml
+++ b/interface/api/payments/documents_operation.yaml
@@ -1,27 +1,29 @@
 get:
   tags: [Payments]
-  summary: Download act document by payment reference
-  description: Returns the billing act document as binary content.
-  operationId: paymentsGetActDocument
+  summary: Download billing document by operation reference
+  description: |
+    Returns operation-level billing document as binary content.
+    The request is resolved by gateway service and operation reference.
+  operationId: paymentsGetOperationDocument
   security:
     - bearerAuth: []
   parameters:
     - $ref: ../parameters/organizations_ref.yaml#/components/parameters/OrganizationsRef
-    - name: payment_ref
+    - name: gateway_service
       in: query
-      required: false
-      description: Payment reference for which to fetch the act document.
+      required: true
+      description: Gateway service identifier (`chain_gateway`, `tron_gateway`, `mntx_gateway`, `payment_gateway`, `tgsettle_gateway`).
       schema:
         type: string
-    - name: paymentRef
+    - name: operation_ref
       in: query
-      required: false
-      description: Alias of `payment_ref`.
+      required: true
+      description: Operation reference for which to fetch billing document.
       schema:
         type: string
   responses:
     '200':
-      description: Act document file
+      description: Operation billing document file
       content:
         application/pdf:
           schema: